Categories
voting

Postal Ballot Usability

I saw yesterday a BBC local news spot on how complex the postal ballots were in parts of the North West region where there were council elections in addition to the European Parliament elections. A presenter bravely went through the steps of detaching the identification form, signing it and getting a witness to do so, voting (using two different methods), folding and inserting into envelope A only the (huge) ballots – ensuring that a barcode sticker was showing through a window. Then Envelope A had to be placed in envelope B with the declaration of identity in such a way that an address label showed through a window. “Phew” exclaimed the reporter and the presenter back in the studio. I sighed too. That's just WAY too difficult.

Thankfully, according to the one my partner received in Lancaster, the European-only postal ballots in the North West region are much simpler without detachable bits and barcodes to show in windows. The declaration of identity was also simpler, but still required a witness, unlike the postal ballots piloted in Brighton.

Categories
voting

Man arrested over suspected postal vote fraud

It's hard to know how to interpret a BBC report that a man has been arrested in Oldham for attempted elections fraud. Oldham is in one of the regions testing all postal ballots for the June 10th elections.

Publicising an arrest in this way could be an effective deterrent. It could also indicate that the police are being more vigilant on these matters. Alternatively the massive scale of these pilots could be encouraging more casual and opportunistic fraud than we've previously experienced. More attempts at fraud might well increase the likelihood of somebody being caught red-handed, which is notoriously difficult with postal ballots.

Categories
voting

“You can forget legal challenges”

So says Lord Charlie Falconer, minister in charge of the Department of Constitutional Affairs. Lord Falconer, as regular readers will know, is only the latest Labour minister to be wheeled out in attempts to calm the fuss over the all-postal ballot pilots. The minister's take?

The scheme is working well. I think we should regard this as something of a success – not, as it were, be carping on the edges.

But the fuss continues and the LibDems and Tories are fielding some humdinging soundbites such as Charles Kennedy's “democratic disgrace”. The latest is in this Guardian/Press Association report. Thanks to the FIPR's ever vigilant Ian Brown for the link.

Categories
voting

The Onion on e-voting

Michael Williams passed me a link to a great little bit of Onionery on e-voting kiosks. You can view the pseudo infograph online here or avoid a rather annoying advert by viewing the PDF version directly.

They've beautifully mixed the real with the (hopefully) imaginary. Take:

Not enough outlets in most high-school gymnasiums to plug in machines

and then look at: Machines themselves get 26 electoral votes

Both in the Onion's graphic – which is true and which is a joke?

Categories
voting

Normal post may be lost, but not postal ballots

In the Guardian's continuing coverage of the all postal ballot troubles Sam Younger, chairman of the Electoral Commission, essentially implies that we may be losing post, but not votes in the run up to June 10th.

Younger's logic is irresistible: Postal ballots are huge potential source of new income for Royal Mail, as Mr. Younger says: This is so important for the Royal Mail's standing, so much depends on it, that my guess is they will bust a gut. So it will probably be all right. What it does to the rest of their deliveries I don't know… In other words, don't hold your breath for normal mail but somehow they'll get those votes through. How reassuring for voters and Royal Mail customers alike.

Categories
voting

Some thoughts and links on voting

The New York Times magazine has an opinion article by Clive Thompson arguing for the use of Open Source software in e-voting systems. While it's nice to see the idea get some mainstream coverage (after I've been banging on about it since 1999) Open Source alone is not enough. I've got an article on this appearing in Communications of the ACM soon so I'll hold my fire. But in summary, source-availability does not alter the unique difficulties in providing secure and anonymous ballots. (UPDATE:VoteHere's Jim Adler has blogged on the NY Times article but seems to think that merely publishing the source of a voting system makes it Open Source)

On another note, TV viewers in the UK may have seen the wonderful adverts by the Electoral Commission promoting the June 10th elections. With the slogan “If you don't do politics, there's not much you do do” the adverts use a great animated style to highlight how so much of life, if not everything, is influenced by politics in one way or another. Unfortunately the website the adverts point viewers to, aboutmyvote.co.uk is truly disappointing. It looks rushed, poorly thought out and ugly. I'm always a bit cautious about single-use sites as they tend to get limited investment as everyone knows they've got a limited shelf-life. It would have been better to link to the half-decent main Electoral Commission website.

That said the Votes are Power site the Commission put together for their youth voting campaign (which had some not bad cinema ads) is pretty good. Still why can't visitors just knock their post code in to be told about elections & candidates in their area? Stick your email in and get reminders on upcoming elections for life. Simple, but I can't see anyone doing it.

Categories
technology

Number Lookup Plug-in for Address Book

I've finally pulled my finger out and begun getting to grips with AppleScript. The first fruit of my efforts is a little plug-in for the MacOS X Address Book which uses 192.com's free directory enquiries service to look numbers up based on surname and city or postcode.

You can download the script here.

Categories
voting

Postal Vote Quagmire

A Guardian report shows how candidates are already getting jumpy, reaching for their lawyers, with the mounting troubles surrounding the all-postal vote pilots for the European Parliament elections.

The government claims these are normal difficulties but, as with e-voting, I anticipate confidence in the result will be undermined if reports such as this continue to emerge. And it will only get worse if some candidates do go to court over this.

Categories
voting

Doubts on Postal Voting getting some deserved attention

The Guardian has a rather good article on problems with the postal ballots planned for the imminent European and Local elections. Everyone knew that logistically they would be a challenge and indeed it's no surprise to find problems arising. Thank goodness sense prevailed and e-voting was paused for this year – it would have been a fantastic mess otherwise.

The article is a little gung-ho on the pro-sides of e-voting, calling the Indian election a 'triumph' of e-voting when we know very little about how reliable the result is. Nevertheless a good article and thanks to Ian Brown at FIPR for the pointer.

UPDATE 28/5: 220,000 postal ballots have to reprinted in Stockport due to an unacceptable number of errors found in the ballot papers. BBC News Story

Categories
technology

T-Mobile Takeover

I recently upgraded from a Sony Ericsson T610 to the T630. It wasn't going to be a big deal, it was all free under my T-Mobile contract and I was looking forward to having the rough edges on the T610 rounded a little in its successor – better screen, larger buttons and so on. Little did I know that T-Mobile have completely lost the plot.

I got the upgrade from a T-Mobile shop in Brighton and so got the inevitably T-Mobile branded phone. I expected just the usual T-Mobile logo pasted on the phone, and it did indeed have this, but this time it was only the beginning. This phone is ultra branded with the 'Internet' button on the right-hand side of the phone having a t-zones logo stuck on it. But it gets worse… switching the phone or off gives you a T-Mobile logo animation. By default the phone also has a screen saver and wallpaper with the T-Mobile logo. Everything screams T-Mobile. Like I honestly care or could forget which network I was using.

But they committed one further crime against phone usability. They actually hijacked several buttons. They didn't just set the default web page to t-zones (too easy), moving the joystick left (normally reserved for starting a text message) took you to a menu of t-zones services. Just in case I could forget about t-zones they hard-coded a replacement to the 'More' button on the phone which also takes you to t-zones. The More button is a soft button which on the T610 was eminently useful allowing quick access to features such as Bluetooth, Infrared and so on. Now it is a great big ugly single-use button plastered with the t-zones logo.

No amount of theme changing, settings fiddling or wailing will remove this annoyance. I've pretty much de-T-Mobilised the rest of the phone, but this button jeers at me each time I use the phone. I don't like it. I don't like it at all. I've discovered that the only way to remove it is to have someone illicitly wipe the phone's flash memory and install the default Sony Ericsson install. But doing so is likely to void several warranties etc etc.

This kind of brand overload serves no purpose except to irritate. T-Mobile made sure I was aware of t-zones with lots of literature in the phone's box. They set a default homepage to t-zones. Fair enough. But what good does it do them to reduce the functionality of my phone and shove their brand down my throat? Is the excessive branding going to sell T-Mobile to others? Highly unlikely. This is an exercise in corporate self-aggrandisement. One small problem, they forgot why they're in business…. their customers.